Returns - Must be made within 30 days of purchase. An RMA number must be obtained from Flaming River Industries (800-648-8022 x113) and be clearly marked on the box.
Restocking Charge - 15% restocking charge on all returned orders. (Minimum charge of $15)
Pricing - If you purchased your product(s) directly through Flaming River, we will not honor or match 3rd party discounts or promotional pricing. If you choose to return your products or items, you will be charged a 15% restocking fee.
Custom Products - In certain cases, we are able to manufacture a custom product for a particular application. All custom orders require 100% advance payment. Custom orders are non-cancelable and non-refundable.